In just 2 weeks, our small team reimagined the Patient Health Record to be more readable, understandable, and helpful for the common user. We received a first-place honors from the Office of the National Coordinator of Health Information Technology and the Department of Veterans Affairs. My contributions included user research, strategy, design, and submission presentation.
I assembled a lean team including myself, Dan McGorry – Designer Extraordinaire, and Tara Rice – Health Educator to work on the project. We started by reviewing and understanding all data points reflected in the current EHR.
We aligned on objectives and target audience. We also brainstormed ways to meaningfully communicate problem areas and encourage behavior change to patients and their health care providers.
Strategy / Guiding Principles
From those sessions the following principles emerged and would guide our design throughout development:
Next, I evolved raw ideas into sketches, iteratively adding more fidelity as we reviewed, discussed, and worked to rationalize the health information priority and layout, system for communicating health status, and behavior change calls to action.
We reviewed our concepts with 4+ seasoned Health Educators and Registered Nurses with each iteration.
Worked closely with Tara and Dan to define the health factors and the algorithm which calculates the patient health score. We also refined health information and behavior change calls to action.